Shipping & Returns

Shipping & Returns

Discreet packaging, tracked shipping, and clear return boundaries for the first OhO drop.

Shipping

Orders are prepared with discreet packaging. Tracking details are sent after dispatch.

Returns

Unused items in original packaging may be eligible for return. Worn body adornments and used candles are not returnable for hygiene and safety reasons.

Preorder note

If a first drop opens as preorder, estimated dispatch timing and refund terms should be shown before checkout.

Support

For order questions, use your account page or contact support before returning any item.